Privacy Policy

domINKnation Apparel privacy policy

Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from domINKnation Apparel. This policy also provides you with information on your right to request that we update, delete, transfer, or give you access to your personal information.

Personal information we collect

When you visit domINKnation Apparel, we may collect certain information about your device to help us make sure we give you the best shopping experience we can. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to domINKnation Apparel, and information about how you interact with the site. This helps us to improve our services for you as a customer as well as helping us to keep our website functioning at its best.

A lot of the information we collect links to any orders you make and the process you must go through to place an order. Examples of this include:

Title
Name and Surname
Email address
Date of Birth
Contact phone number(s)
Purchase information
Interactions with us e.g. contacting our Customer Service, visitors logs
Payment details
Shipping / Billing address(s)
Automatically populated IP address
Information from cookies

How we use your personal information?

We use your personal information to identify who you are, process orders and keep you in the know. This includes using your personal information to:

Identify you when you visit our site
Communicate with you
Process your payment information
Arrange delivery
Provide you with order details
Send you information about our products

We use WIX to power our online store. You can read more about how WIX uses your Personal Information here: https://www.wix.com/about/privacy

Where we have your consent we may use your information to:

Send you marketing updates and/or promotional content
Show you targeted advertisements or marketing communications that we believe may be of interest to you. Examples of this include adverts on social media platforms such as Facebook and Instagram.

Where we have a justifiable reason, we may use your information to:

Send an abandoned basket email via our third-party email supplier.
Invite you to provide feedback about our products and services in the form of online, email, or in-store surveys. We use this information to help us improve the quality of service provided; to monitor the quality of our products and services and assist with the selection of future product and service lines.
For classifying our audience into groups or segments, using shopping habits information regarding your personal or professional interests, demographics, experiences with our products and contact preferences. These segments help us to understand our audience better. We do this using our email marketing platform.
Anonymous track usage statistics on our Sites. By using this information, we are able to measure the effectiveness of our content and how visitors use our Sites and our Services. This allows us to learn what pages to target our adverts so that they’re more relevant to you.
Measure and understand how our customers respond to a variety of marketing activities so we can ensure our activity is well targeted, relevant and effective.
Detect and reduce fraud and credit risk.

How we collect information

We collect information using the following technologies:

“Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies necessary for the functioning of the store

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please contact us.

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find at https://www.klarna.com/uk/about-us/. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in https://www.klarna.com/uk/privacy/

Sharing your information

The use of third party platforms is an essential part of being able to provide our services to you. We use these to manage and deliver customer relationship management, email marketing campaigns; online advertising, customer analytics, fulfilment of orders, delivery, returns, refunds, IT services; etc. In providing the services, your personal information will, where applicable, be used by the service provider on our behalf.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through our site. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Changes to privacy policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint. You can contact us at - dominknationapparel@gmail.com